Who are we?
Arbor Firewood is a Cornish family-owned firewood distributor. We started selling kiln dried hard wood logs in 2008 following requests from customers of our tree surgeon business.
To start with we sold logs to our customers based only in the Falmouth area, growing the business by reputation only, so that we now cover the whole of Cornwall from our 7,000 square foot warehouse based in Redruth.
Over the last 10 years Arbor Firewood has grown year on year by providing the highest quality kiln dried logs at the best prices by paying very close attention to our costs and making sure that we keep our overheads to a minimum whilst making sure our wood is of the highest quality.
What can I do on this website?
On this site you can select and buy any of the kiln dried hard wood products we stock. We usually have a choice of ash, black alder, oak and birch in stock. Occasionally we’ll get in other hardwood species if available.
Most of our deliveries are made using our little Isuzu tipper trucks. You can have up to 4M3 in one load.
We also sell kindling and firelighters. For those people who live in flats or apartments we can offer wood in 15kg boxes.
How are your products sourced?
We have a broad selection of both UK and EU manufactured wood and we take sustainable sourcing seriously. We buy UK made goods wherever possible but when we have to import we only work with suppliers who adhere to the European Union Timber Regulation (EUTR) policies.
All our wood is only ever purchased from sustainable woodlands.
Is it safe to pay for products on this website?
Yes. Our website accepts debit card or credit card and during checkout you will be temporarily diverted to a secure payment page which uses 128-bit encryption to ensure your card details are kept strictly confidential. We do not record or store your card details and it is not possible for anyone (including our own employees) to access them after you have completed your purchase.
You can also pay cash or cheque on delivery.
How will my order be delivered?
Loose loads of logs and nets in quantities above 15 will usually be delivered on our Isuzu tipper trucks. It’s the same width of a standard family car so can fit down any drive that a normal car can.
Smaller orders will be delivered on vans via our courier, UK Mail.
We deliver on a day that suits you and can accommodate requests for a time slot if required. Our drivers always phone to pre-advise that your wood is on the way.